Internal Reviews and Appeals
Internal Review
If you disagree with a decision related to your Ontario Works benefits, you can request an Internal Review within 30 days of the decision date. The review is completed by a member of the Ontario Works management team who was not involved in the original decision.
You will receive a written decision within 10 business days of your request. If you disagree with the outcome, you may be able to appeal to the Social Benefits Tribunal.
The Social Benefits Tribunal
If you disagree with the results of an Internal Review, you may submit an appeal to the Social Benefits Tribunal within 30 days of the Internal Review decision.
The Social Benefits Tribunal can only hear appeals after an Internal Review has been completed. Decisions regarding eligibility for discretionary benefits cannot be appealed to the Tribunal.
Social Benefits Tribunal Appeal Forms are available at your local Ontario Works office or by contacting the Social Benefits Tribunal directly at:
Social Benefits Tribunal
1075 Bay Street, 7th Floor
Toronto ON M5S 2B1
Toll Free 1-800-753-3895
Fax 416-326-5135
http://www.sbt.gov.on.ca/
Need Assistance with an Appeal?
Community Legal Assistance Sarnia
First Sarnia Place
201 Front St. North, Unit 407
Sarnia ON N7T 7T9
Toll Free 1-888-916-2527 or 519-332-8055
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